Customer Service Advisor

customer service advisor

Due to a reorganisation of the current team, we are looking for someone with first class customer service skills to join our customer service team based in Poole.

This is a busy environment with people making enquiries over the phone and online as well as buying tickets. Email and social media are widely used, so you will need to have experience of corresponding via these methods.

• a friendly, warm telephone manner
• excellent numerical skills
• exceptional literacy skills
• strong IT skills
• a passion for good customer care

This is a full-time position working Monday - Friday from 9.30-18.00.

We offer a competitive rate of pay and free bus travel!

To apply, please send a 2 page CV and covering letter explaining why you are the ideal person for this role to Sara Davenport, our Key & Customer Service Manager at:

We welcome enquiries from everyone and value diversity in our workforce.