Customer support

Our travel advisors are here to help. Take a look at our contact details and where to find our Poole travel shop.

find out how we support our older customers

The Helping Hand card aids those who may need assistance in communicating their needs discreetly and easily.

Has one of our colleagues gone above and beyond for you? Let us know and you could win a week's free travel.

Wheelchair users and some class 2 scooters are welcome on board...

We welcome buggies and pushchairs on board...

our committment to passengers with our partners BCP Council...

Using public transport can be more challenging for disabled people, but small changes from other passengers could make a big difference

Lost something on board one of our buses? We can try and help!

Find out about who has won this award each month...

Follow our simple guide to catching the bus. Travel made easier for those who may need a little extra help and support!